Cleaner Guard Privacy Policy

Welcome to the Cleaner Guard application (hereinafter referred to as the "App"). This Privacy Policy explains our practices regarding the collection, use, storage, and protection of your information. Please read this Privacy Policy carefully before using the App.

Definition

"Cleaner Guard" (hereinafter referred to as the "App") refers to a device cleaning application developed and provided by the Operator (hereinafter referred to as "we").

"User" (hereinafter referred to as "you") refers to the natural or legal person who downloads, installs, and uses the App.

Scope of Application

This Privacy Policy applies to all interactions between you and the App, as well as all services related to the App that you download and use.

This Policy does not apply to services provided by third parties through the App. Third-party services will be subject to their own privacy policies, and we are not responsible for the privacy policies or practices of third parties.

Your Rights

General Rights (Recognized under both GDPR and CCPA)

Right of Access: You have the right to access the personal information we collect and store about you, including the type, source, usage scenarios, and sharing of such information.

Right to Correction: If you discover an error in your personal information held by us, you have the right to request that we promptly correct the inaccuracy.

Right to Erasure: You have the right to request that we delete your personal information if its retention is no longer necessary, you have withdrawn your consent, or the processing violates laws and regulations.

GDPR Special Rights

Right to Restrict Processing: You have the right to request that we suspend the processing of your personal information if you doubt its accuracy, the processing is suspected to be unlawful, or we no longer need the information but you need to retain it to protect your rights.

Right to Data Portability: You have the right to request that we export your personal information in a structured, commonly used, and machine-readable format and transmit it to another data processor.

Right to Object: You have the right to object to our processing of your personal information based on legitimate interests or the public interest, and we will cease the processing after verification (unless otherwise required by law).

CCPA Special Rights

Right to Information: In addition to the rights covered by the right of access, you have the right to be informed whether we have shared your personal information with third parties for marketing purposes, and the specific categories of information shared. Opt-out: If we sell your personal information to a third party, you have the right to opt-out of such transactions, and we will promptly cease such sales upon receiving your request.

Right to Non-Discrimination: If you exercise these rights, we will not use them as an excuse to reduce the quality of our service or impose unreasonable conditions on you.

Data Security and Storage

Data Security Measures

Data Transmission Encryption: SSL/TLS encryption technology is used to protect the security of information during network transmission.

Access Control: A permission management mechanism is set up to limit internal access to information.

Data Storage Period

Locally Stored Information: This information will remain on your device until you manually delete or uninstall the app.

Server-Stored Information: This information will remain until you request deletion or unless otherwise required by law or regulations.

Information We Collect and How We Collect It

Information Collected

Device Information:

Basic device information: This includes device model, operating system version, manufacturer, and brand.

Network Information: This includes network type (e.g., Wi-Fi, 4G, 5G), network status, etc.

Stored Information: This includes file path, file size, etc. Usage Information:

Function Usage History: The cleaning functions you use, operation times, and processing results.

App Performance Data: App startup time, operating stability, and function responsiveness.

Error Log Information: Automatically collected error logs when the app crashes or exits unexpectedly, including the time of the error, device status, and operation path, are used for troubleshooting and remediation.

Collection Method

Automatic Collection: This information is automatically collected through the Application Programming Interface (API) and Software Development Kit (SDK) as you use the app, without requiring manual input.

Permission Access: The collection of some information requires obtaining device permissions (such as storage permissions for scanning and storing files). You can manage these permissions at any time in your device settings.

Local Processing: Most information is processed and analyzed locally on your device and is not uploaded to our servers except for cross-device synchronization or troubleshooting.

Information Use and Sharing

Purpose of Use

Core Functionality: Provides you with core services such as junk file cleaning.

Service Optimization and Upgrade: Analyze user behavior based on collected usage information to improve feature design and enhance app usability.

Troubleshooting and Repair: Leverage error logs to locate and resolve app issues, reducing crashes, lags, and other issues.

Security Measures: Identify abnormal usage behavior using device and network information to prevent malicious attacks, account theft, and other security risks, protecting your device.

Information Sharing and Disclosure

Internal Sharing: Information is shared only within our operations and technical teams for the purposes outlined in this policy, with strict access permissions set for internal personnel.

Third-Party Service Providers:

Data Analytics Providers: Share anonymized usage information (without personally identifiable information) to enable app statistical analysis.

Cloud Storage Providers: Share relevant data to provide cloud synchronization services and require them to adhere to strict data security protocols.

Advertising Providers: To provide you with more relevant advertising content, we may share your anonymized usage information (without personally identifiable information) with advertising providers. You can disable personalized advertising recommendations through the app settings.

Privacy policy links for the above-mentioned third-party service providers:

Google Play Services: https://policies.google.com/privacy?hl=en

Firebase: https://firebase.google.com/support/privacy/

Google Admob: https://transparency.google/our-policies/product-terms/google-admob/

Facebook: https://www.facebook.com/about/privacy

Pangle: https://www.pangleglobal.com/privacy

Topon: https://www.toponad.com/en/privacy-policy

Disclosures Required by Law: We may disclose your information in the following circumstances as required by law:

In response to a subpoena, search warrant, or other lawful legal process.

To comply with applicable laws, regulations, and administrative rules.

To protect our rights and interests or those of our users, such as in response to fraud and security threats.

Children's Privacy Protection

This app does not specifically target children under the age of 13 and does not intentionally collect personal information from children under the age of 13. If we discover that we have mistakenly collected children's information, we will cease collection and delete the relevant data. If you are a guardian of a child and discover that we have collected children's information, please contact us promptly to address the issue.

Privacy Policy Updates

We may revise this policy based on changes in laws and regulations, adjustments to service features, and other circumstances. Your continued use of this app constitutes your agreement to the revised policy; if you disagree, you may discontinue use.

Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact us at [email protected].